![]() ![]() We will confirm your identity by matching the information you submitted on the log-in page with information contained in the Social Insurance Register, our Canada Pension Plan (CPP) and/or Old Age Security (OAS) program records. Your privacy and the protection of your personal information is important to us. You may wish to print this page for future reference as it contains important information. In order to access our online services you must contact us to obtain a new personal access code by telephone or in person. If our records indicate that your personal access code is disabled, you will not be authorized to request a new personal access code online.Once you have updated your information with us, you will be able to request your personal access code online. ![]() ![]() If we do not have an address on record for you, you will not be authorized to request a personal access code.Your representative can make transactions on your behalf by mail, telephone or in-person. If a registered trustee, guardian or other legal representative is taking care of your financial affairs, that person is not authorized to use this service on your behalf.These precautions will ensure that no one else can access any personal information you may have entered. Before leaving the computer, it is also important that you fully log out of the application, clear your browser's cache and close down your browser. public kiosk or library), do not leave the computer unattended while accessing this service. Security Warning: If you are using this service on a shared computer in a public area (i.e. ![]()
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